Trying to Install Service Packs to Exchange 2010 on a SBS2011 server. System checks run fine but when go to do the upgrade it fails with a 1603 Error. Here is the exchangesetuplog file:
******* CommandLine: **********
MSI (s) (40:DC) [12:03:19:732]: Machine policy value 'DisableUserInstalls' is 0
MSI (s) (40:DC) [12:03:19:732]: User policy value 'SearchOrder' is 'nmu'
MSI (s) (40:DC) [12:03:19:732]: User policy value 'DisableMedia' is 0
MSI (s) (40:DC) [12:03:19:732]: Machine policy value 'AllowLockdownMedia' is 0
MSI (s) (40:DC) [12:03:19:732]: SOURCEMGMT: Media enabled only if package is safe.
MSI (s) (40:DC) [12:03:19:732]: SOURCEMGMT: Looking for sourcelist for product {4934D1EA-BE46-48B1-8847-F1AF20E892C1}
MSI (s) (40:DC) [12:03:19:732]: SOURCEMGMT: Adding {4934D1EA-BE46-48B1-8847-F1AF20E892C1}; to potential sourcelist list (pcode;disk;relpath).
MSI (s) (40:DC) [12:03:19:732]: SOURCEMGMT: Now checking product {4934D1EA-BE46-48B1-8847-F1AF20E892C1}
MSI (s) (40:DC) [12:03:19:732]: SOURCEMGMT: Media is enabled for product.
MSI (s) (40:DC) [12:03:19:732]: SOURCEMGMT: Attempting to use LastUsedSource from source list.
MSI (s) (40:DC) [12:03:19:732]: SOURCEMGMT: Trying source C:\Program Files\Windows Small Business Server\Bin\CMPNENTS\EXCHANGE14_SP1\.
MSI (s) (40:DC) [12:03:19:732]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer 3: 2
MSI (s) (40:DC) [12:03:19:747]: Entering CMsiConfigurationManager::SetLastUsedSource.
MSI (s) (40:DC) [12:03:19:747]: Specifed source is already in a list.
MSI (s) (40:DC) [12:03:19:747]: User policy value 'SearchOrder' is 'nmu'
MSI (s) (40:DC) [12:03:19:747]: Machine policy value 'DisableBrowse' is 0
MSI (s) (40:DC) [12:03:19:747]: Machine policy value 'AllowLockdownBrowse' is 0
MSI (s) (40:DC) [12:03:19:747]: Adding new sources is allowed.
MSI (s) (40:DC) [12:03:19:747]: Set LastUsedSource to: C:\Program Files\Windows Small Business Server\Bin\CMPNENTS\EXCHANGE14_SP1\.
MSI (s) (40:DC) [12:03:19:747]: Set LastUsedType to: n.
MSI (s) (40:DC) [12:03:19:747]: Set LastUsedIndex to: 1.
MSI (s) (40:DC) [12:03:19:747]: SOURCEMGMT: Resolved source to: 'C:\Program Files\Windows Small Business Server\Bin\CMPNENTS\EXCHANGE14_SP1\'
MSI (s) (40:DC) [12:03:19:747]: SRSetRestorePoint skipped for this transaction.
MSI (s) (40:DC) [12:03:19:763]: File will have security applied from OpCode.
MSI (s) (40:DC) [12:03:20:106]: SOFTWARE RESTRICTION POLICY: Verifying package --> 'C:\Program Files\Windows Small Business Server\Bin\CMPNENTS\EXCHANGE14_SP1\EXCHANGESERVER.msi' against software restriction policy
MSI (s) (40:DC) [12:03:20:106]: SOFTWARE RESTRICTION POLICY: C:\Program Files\Windows Small Business Server\Bin\CMPNENTS\EXCHANGE14_SP1\EXCHANGESERVER.msi has a digital signature
MSI (s) (40:DC) [12:03:20:231]: SOFTWARE RESTRICTION POLICY: C:\Program Files\Windows Small Business Server\Bin\CMPNENTS\EXCHANGE14_SP1\EXCHANGESERVER.msi is permitted to run at the 'unrestricted' authorization level.
MSI (s) (40:DC) [12:03:20:231]: End dialog not enabled
MSI (s) (40:DC) [12:03:20:231]: Original package ==> C:\Program Files\Windows Small Business Server\Bin\CMPNENTS\EXCHANGE14_SP1\EXCHANGESERVER.msi
MSI (s) (40:DC) [12:03:20:231]: Package we're running from ==> C:\Windows\Installer\53cbd7.msi
MSI (s) (40:DC) [12:03:20:247]: APPCOMPAT: looking for appcompat database entry with ProductCode '{4934D1EA-BE46-48B1-8847-F1AF20E892C1}'.
MSI (s) (40:DC) [12:03:20:247]: APPCOMPAT: no matching ProductCode found in database.
MSI (s) (40:DC) [12:03:20:278]: MSCOREE not loaded loading copy from system32
MSI (s) (40:DC) [12:03:20:293]: Couldn't find local patch ''. Looking for it at its source.
MSI (s) (40:DC) [12:03:20:293]: Resolving Patch source.
MSI (s) (40:DC) [12:03:20:293]: User policy value 'SearchOrder' is 'nmu'
MSI (s) (40:DC) [12:03:20:293]: SOURCEMGMT: Media enabled only if package is safe.
MSI (s) (40:DC) [12:03:20:293]: SOURCEMGMT: Looking for sourcelist for product {43EEAA17-490C-4646-9F15-2E57F78EB64E}
MSI (s) (40:DC) [12:03:20:293]: SOURCEMGMT: Adding {43EEAA17-490C-4646-9F15-2E57F78EB64E}; to potential sourcelist list (pcode;disk;relpath).
MSI (s) (40:DC) [12:03:20:293]: SOURCEMGMT: Now checking product {43EEAA17-490C-4646-9F15-2E57F78EB64E}
MSI (s) (40:DC) [12:03:20:293]: SOURCEMGMT: Media is enabled for product.
MSI (s) (40:DC) [12:03:20:293]: SOURCEMGMT: Attempting to use LastUsedSource from source list.
MSI (s) (40:DC) [12:03:20:293]: SOURCEMGMT: Processing net source list.
MSI (s) (40:DC) [12:03:20:293]: Note: 1: 1402 2: UNKNOWN\Net 3: 2
MSI (s) (40:DC) [12:03:20:293]: Note: 1: 1706 2: -2147483647 3: Exchange2010-KB2756496-V2-x64-EN.MSP
MSI (s) (40:DC) [12:03:20:293]: SOURCEMGMT: Processing media source list.
MSI (s) (40:DC) [12:03:20:293]: SOURCEMGMT: Resolved source to: 'Exchange2010-KB2756496-V2-x64-EN.MSP'
MSI (s) (40:DC) [12:03:20:293]: Note: 1: 1314 2: Exchange2010-KB2756496-V2-x64-EN.MSP
MSI (s) (40:DC) [12:03:20:293]: CMsiSQMSession::UpdateInstallSourceType: Failed create Path. Error: 67
MSI (s) (40:DC) [12:03:20:293]: Note: 1: 1314 2: Exchange2010-KB2756496-V2-x64-EN.MSP
MSI (s) (40:DC) [12:03:20:293]: Unable to create a temp copy of patch 'Exchange2010-KB2756496-V2-x64-EN.MSP'.
MSI (s) (40:DC) [12:03:20:293]: Searching provided command line patches for patch code {43EEAA17-490C-4646-9F15-2E57F78EB64E}
MSI (s) (40:DC) [12:03:20:293]: Could not find source for missing patch {43EEAA17-490C-4646-9F15-2E57F78EB64E} -- orphaning this patch
MSI (s) (40:DC) [12:03:20:293]: Couldn't find local patch ''. Looking for it at its source.
MSI (s) (40:DC) [12:03:20:293]: Resolving Patch source.
MSI (s) (40:DC) [12:03:20:293]: User policy value 'SearchOrder' is 'nmu'
MSI (s) (40:DC) [12:03:20:293]: SOURCEMGMT: Media enabled only if package is safe.
MSI (s) (40:DC) [12:03:20:293]: SOURCEMGMT: Looking for sourcelist for product {12FE12E1-BE60-4A10-85E5-4A83A3FB7F50}
MSI (s) (40:DC) [12:03:20:293]: SOURCEMGMT: Adding {12FE12E1-BE60-4A10-85E5-4A83A3FB7F50}; to potential sourcelist list (pcode;disk;relpath).
MSI (s) (40:DC) [12:03:20:293]: SOURCEMGMT: Now checking product {12FE12E1-BE60-4A10-85E5-4A83A3FB7F50}
MSI (s) (40:DC) [12:03:20:293]: SOURCEMGMT: Media is enabled for product.
MSI (s) (40:DC) [12:03:20:293]: SOURCEMGMT: Attempting to use LastUsedSource from source list.
MSI (s) (40:DC) [12:03:20:293]: SOURCEMGMT: Processing net source list.
MSI (s) (40:DC) [12:03:20:293]: Note: 1: 1402 2: UNKNOWN\Net 3: 2
MSI (s) (40:DC) [12:03:20:293]: Note: 1: 1706 2: -2147483647 3: Exchange2010-KB2787763-x64-EN.MSP
MSI (s) (40:DC) [12:03:20:293]: SOURCEMGMT: Processing media source list.
MSI (s) (40:DC) [12:03:20:293]: SOURCEMGMT: Resolved source to: 'Exchange2010-KB2787763-x64-EN.MSP'
MSI (s) (40:DC) [12:03:20:293]: Note: 1: 1314 2: Exchange2010-KB2787763-x64-EN.MSP
MSI (s) (40:DC) [12:03:20:293]: CMsiSQMSession::UpdateInstallSourceType: Failed create Path. Error: 67
MSI (s) (40:DC) [12:03:20:293]: Note: 1: 1314 2: Exchange2010-KB2787763-x64-EN.MSP
MSI (s) (40:DC) [12:03:20:293]: Unable to create a temp copy of patch 'Exchange2010-KB2787763-x64-EN.MSP'.
MSI (s) (40:DC) [12:03:20:293]: Searching provided command line patches for patch code {12FE12E1-BE60-4A10-85E5-4A83A3FB7F50}
MSI (s) (40:DC) [12:03:20:293]: Could not find source for missing patch {12FE12E1-BE60-4A10-85E5-4A83A3FB7F50} -- orphaning this patch
MSI (s) (40:DC) [12:03:20:293]: SequencePatches starts. Product code: {4934D1EA-BE46-48B1-8847-F1AF20E892C1}, Product version: 14.1.218.15, Upgrade code: {A4A259AB-A77F-4039-832A-27B431DDFFEA}, Product language 1033
MSI (s) (40:DC) [12:03:20:293]: SequencePatches returns success.
MSI (s) (40:DC) [12:03:20:293]: Final Patch Application Order:
MSI (s) (40:DC) [12:03:20:293]: Other Patches:
MSI (s) (40:DC) [12:03:20:309]: Internal Exception during install operation: 0xc0000005 at 0x000007FEFE4935E1.
MSI (s) (40:DC) [12:03:20:309]: WER report disabled for silent install.
MSI (s) (40:DC) [12:03:20:309]: Internal MSI error. Installer terminated prematurely.
MSI (s) (40:DC) [12:03:20:309]: MainEngineThread is returning 1603
MSI (s) (40:F4) [12:03:20:309]: No System Restore sequence number for this installation.
MSI (s) (40:F4) [12:03:20:325]: User policy value 'DisableRollback' is 0
MSI (s) (40:F4) [12:03:20:325]: Machine policy value 'DisableRollback' is 0
MSI (s) (40:F4) [12:03:20:325]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (40:F4) [12:03:20:325]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (40:F4) [12:03:20:325]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (40:F4) [12:03:20:325]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2
MSI (s) (40:F4) [12:03:20:325]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2
MSI (s) (40:F4) [12:03:20:325]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (s) (40:F4) [12:03:20:325]: Restoring environment variables
MSI (c) (50:90) [12:03:20:325]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (50:90) [12:03:20:325]: MainEngineThread is returning 1603
=== Verbose logging stopped: 3/3/2016 12:03:20 ===
Hoping to find some direction on how to fix this as we are looking to do a migration up to cloud later this year but want to update things in planning for the future.
Thanks in advance.
Jeron
