When trying to install the rollup update 7 on a hub/cas server, I get the following error almost immediately:
"The installer has encountered an unexpected error installing this package,. This may indicate a problem with this package. The error code is 2771."
I get the same thing when installing from a downloaded install (that I've used on other servers) or via windows update.
I also get two errors in the event log:
1. MSIinstaller - event id 10005 - same as above but adds "The arguments are: AdminTools" at the end.
2. MSIinstaller - event id 1023 - "... could not be installed. Error code 1603. Additional info is available..." (no add'l info is in the log file referenced)
I had a similar, if not exact, problem trying to install rollup update 6 and couldn't find any info then... or now. Saw one post about disabling symantec endpoint protection (which we don't use) but I tried closing our trend a/v but no diff.
Oh yeah, the server is Win2k3 R2 x64 SP2.
Any help would be appreciated.
Thanks
Frank
"The installer has encountered an unexpected error installing this package,. This may indicate a problem with this package. The error code is 2771."
I get the same thing when installing from a downloaded install (that I've used on other servers) or via windows update.
I also get two errors in the event log:
1. MSIinstaller - event id 10005 - same as above but adds "The arguments are: AdminTools" at the end.
2. MSIinstaller - event id 1023 - "... could not be installed. Error code 1603. Additional info is available..." (no add'l info is in the log file referenced)
I had a similar, if not exact, problem trying to install rollup update 6 and couldn't find any info then... or now. Saw one post about disabling symantec endpoint protection (which we don't use) but I tried closing our trend a/v but no diff.
Oh yeah, the server is Win2k3 R2 x64 SP2.
Any help would be appreciated.
Thanks
Frank