Hi Guys,
having an issue trying to update exchange to 2010 to SP3
Looking in the msilog i can see im missing the update files, but my issue is microsoft have changed Roll up 3 to version 3 so the KB is different and my server is looking for the original so i have no way to download this?
Any ideas?
i think i just need that rollup 3 update file, but i cannot find it anywhere. might need to log it with MS...
log file:
=== Verbose logging started: 25/05/2015 16:00:03 Build type: SHIP UNICODE 5.00.7601.00 Calling process: C:\Windows\Temp\ExchangeSetup\ExSetupUI.exe ===MSI (c) (98:B4) [16:00:03:103]: Resetting cached policy values
MSI (c) (98:B4) [16:00:03:103]: Machine policy value 'Debug' is 0
MSI (c) (98:B4) [16:00:03:103]: ******* RunEngine:
******* Product: {4934D1EA-BE46-48B1-8847-F1AF20E892C1}
******* Action:
******* CommandLine: **********
MSI (c) (98:B4) [16:00:03:103]: Client-side and UI is none or basic: Running entire install on the server.
MSI (c) (98:B4) [16:00:03:103]: Grabbed execution mutex.
MSI (c) (98:B4) [16:00:03:181]: Cloaking enabled.
MSI (c) (98:B4) [16:00:03:181]: Attempting to enable all disabled privileges before calling Install on Server
MSI (c) (98:B4) [16:00:03:181]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (EC:A8) [16:00:03:197]: Running installation inside multi-package transaction {4934D1EA-BE46-48B1-8847-F1AF20E892C1}
MSI (s) (EC:A8) [16:00:03:197]: Grabbed execution mutex.
MSI (s) (EC:60) [16:00:03:197]: Resetting cached policy values
MSI (s) (EC:60) [16:00:03:197]: Machine policy value 'Debug' is 0
MSI (s) (EC:60) [16:00:03:197]: ******* RunEngine:
******* Product: {4934D1EA-BE46-48B1-8847-F1AF20E892C1}
******* Action:
******* CommandLine: **********
MSI (s) (EC:60) [16:00:03:197]: Machine policy value 'DisableUserInstalls' is 0
MSI (s) (EC:60) [16:00:03:197]: Warning: Local cached package 'C:\Windows\Installer\634d57.msi' is missing.
MSI (s) (EC:60) [16:00:03:197]: User policy value 'SearchOrder' is 'nmu'
MSI (s) (EC:60) [16:00:03:197]: User policy value 'DisableMedia' is 0
MSI (s) (EC:60) [16:00:03:197]: Machine policy value 'AllowLockdownMedia' is 0
MSI (s) (EC:60) [16:00:03:197]: SOURCEMGMT: Media enabled only if package is safe.
MSI (s) (EC:60) [16:00:03:197]: SOURCEMGMT: Looking for sourcelist for product {4934D1EA-BE46-48B1-8847-F1AF20E892C1}
MSI (s) (EC:60) [16:00:03:197]: SOURCEMGMT: Adding {4934D1EA-BE46-48B1-8847-F1AF20E892C1}; to potential sourcelist list (pcode;disk;relpath).
MSI (s) (EC:60) [16:00:03:197]: SOURCEMGMT: Now checking product {4934D1EA-BE46-48B1-8847-F1AF20E892C1}
MSI (s) (EC:60) [16:00:03:197]: SOURCEMGMT: Media is enabled for product.
MSI (s) (EC:60) [16:00:03:197]: SOURCEMGMT: Attempting to use LastUsedSource from source list.
MSI (s) (EC:60) [16:00:03:197]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer 3: 2
MSI (s) (EC:60) [16:00:04:260]: SOURCEMGMT: Trying media source D:\.
MSI (s) (EC:60) [16:00:04:260]: Entering CMsiConfigurationManager::SetLastUsedSource.
MSI (s) (EC:60) [16:00:04:260]: Specifed source is not already in a list.
MSI (s) (EC:60) [16:00:04:260]: User policy value 'SearchOrder' is 'nmu'
MSI (s) (EC:60) [16:00:04:260]: Machine policy value 'DisableBrowse' is 0
MSI (s) (EC:60) [16:00:04:260]: Machine policy value 'AllowLockdownBrowse' is 0
MSI (s) (EC:60) [16:00:04:260]: Adding new sources is allowed.
MSI (s) (EC:60) [16:00:04:260]: Set LastUsedSource to: D:\.
MSI (s) (EC:60) [16:00:04:260]: Set LastUsedType to: m.
MSI (s) (EC:60) [16:00:04:260]: Set LastUsedIndex to: .
MSI (s) (EC:60) [16:00:04:260]: SOURCEMGMT: Resolved source to: 'D:\'
MSI (s) (EC:60) [16:00:04:260]: SRSetRestorePoint skipped for this transaction.
MSI (s) (EC:60) [16:00:04:276]: File will have security applied from OpCode.
MSI (s) (EC:60) [16:00:04:292]: SOFTWARE RESTRICTION POLICY: Verifying package --> 'D:\EXCHANGESERVER.MSI' against software restriction policy
MSI (s) (EC:60) [16:00:04:292]: SOFTWARE RESTRICTION POLICY: D:\EXCHANGESERVER.MSI has a digital signature
MSI (s) (EC:60) [16:00:19:429]: SOFTWARE RESTRICTION POLICY: D:\EXCHANGESERVER.MSI is permitted to run at the 'unrestricted' authorization level.
MSI (s) (EC:60) [16:00:19:429]: End dialog not enabled
MSI (s) (EC:60) [16:00:19:429]: Original package ==> D:\EXCHANGESERVER.MSI
MSI (s) (EC:60) [16:00:19:429]: Package we're running from ==> C:\Windows\Installer\126ab6c.msi
MSI (s) (EC:60) [16:00:19:445]: APPCOMPAT: Uninstall Flags override found.
MSI (s) (EC:60) [16:00:19:445]: APPCOMPAT: Uninstall VersionNT override found.
MSI (s) (EC:60) [16:00:19:445]: APPCOMPAT: Uninstall ServicePackLevel override found.
MSI (s) (EC:60) [16:00:19:445]: APPCOMPAT: looking for appcompat database entry with ProductCode '{4934D1EA-BE46-48B1-8847-F1AF20E892C1}'.
MSI (s) (EC:60) [16:00:19:445]: APPCOMPAT: no matching ProductCode found in database.
MSI (s) (EC:60) [16:00:19:445]: MSCOREE not loaded loading copy from system32
MSI (s) (EC:60) [16:00:19:445]: Opening existing patch 'C:\Windows\Installer\216b58.msp'.
MSI (s) (EC:60) [16:00:19:445]: Note: 1: 2203 2: C:\Windows\Installer\216b58.msp 3: -2147287038
MSI (s) (EC:60) [16:00:19:445]: Couldn't find local patch 'C:\Windows\Installer\216b58.msp'. Looking for it at its source.
MSI (s) (EC:60) [16:00:19:445]: Resolving Patch source.
MSI (s) (EC:60) [16:00:19:445]: User policy value 'SearchOrder' is 'nmu'
MSI (s) (EC:60) [16:00:19:445]: SOURCEMGMT: Media enabled only if package is safe.
MSI (s) (EC:60) [16:00:19:445]: SOURCEMGMT: Looking for sourcelist for product {08BAF56D-26FF-4E63-BAB7-5FBE1729B905}
MSI (s) (EC:60) [16:00:19:445]: SOURCEMGMT: Adding {08BAF56D-26FF-4E63-BAB7-5FBE1729B905}; to potential sourcelist list (pcode;disk;relpath).
MSI (s) (EC:60) [16:00:19:445]: SOURCEMGMT: Now checking product {08BAF56D-26FF-4E63-BAB7-5FBE1729B905}
MSI (s) (EC:60) [16:00:19:445]: SOURCEMGMT: Media is enabled for product.
MSI (s) (EC:60) [16:00:19:445]: SOURCEMGMT: Attempting to use LastUsedSource from source list.
MSI (s) (EC:60) [16:00:19:445]: SOURCEMGMT: Trying source C:\Admin\Ex2010\UPDATES\.
MSI (s) (EC:60) [16:00:19:445]: Note: 1: 2203 2: C:\Admin\Ex2010\UPDATES\Exchange2010-KB2492690-x64-en.msp 3: -2147287038
MSI (s) (EC:60) [16:00:19:445]: SOURCEMGMT: Source is invalid due to missing/inaccessible package.
MSI (s) (EC:60) [16:00:19:445]: Note: 1: 1706 2: -2147483647 3: Exchange2010-KB2492690-x64-en.msp
MSI (s) (EC:60) [16:00:19:445]: SOURCEMGMT: Processing net source list.
MSI (s) (EC:60) [16:00:19:445]: Note: 1: 1706 2: -2147483647 3: Exchange2010-KB2492690-x64-en.msp
MSI (s) (EC:60) [16:00:19:445]: SOURCEMGMT: Processing media source list.
MSI (s) (EC:60) [16:00:19:507]: SOURCEMGMT: Resolved source to: 'Exchange2010-KB2492690-x64-en.msp'
MSI (s) (EC:60) [16:00:19:507]: Note: 1: 1314 2: Exchange2010-KB2492690-x64-en.msp
MSI (s) (EC:60) [16:00:19:507]: Unable to create a temp copy of patch 'Exchange2010-KB2492690-x64-en.msp'.
MSI (s) (EC:60) [16:00:19:507]: Searching provided command line patches for patch code {08BAF56D-26FF-4E63-BAB7-5FBE1729B905}
MSI (s) (EC:60) [16:00:19:507]: Could not find source for missing patch {08BAF56D-26FF-4E63-BAB7-5FBE1729B905} -- orphaning this patch
MSI (s) (EC:60) [16:00:19:507]: Opening existing patch 'C:\Windows\Installer\74c7d.msp'.
MSI (s) (EC:60) [16:00:19:507]: Note: 1: 2203 2: C:\Windows\Installer\74c7d.msp 3: -2147287038
MSI (s) (EC:60) [16:00:19:507]: Couldn't find local patch 'C:\Windows\Installer\74c7d.msp'. Looking for it at its source.
MSI (s) (EC:60) [16:00:19:507]: Resolving Patch source.
MSI (s) (EC:60) [16:00:19:507]: User policy value 'SearchOrder' is 'nmu'
MSI (s) (EC:60) [16:00:19:507]: SOURCEMGMT: Media enabled only if package is safe.
MSI (s) (EC:60) [16:00:19:507]: SOURCEMGMT: Looking for sourcelist for product {E4E29011-A2D3-4C1F-9355-52CF2A45044B}
MSI (s) (EC:60) [16:00:19:507]: SOURCEMGMT: Adding {E4E29011-A2D3-4C1F-9355-52CF2A45044B}; to potential sourcelist list (pcode;disk;relpath).
MSI (s) (EC:60) [16:00:19:507]: SOURCEMGMT: Now checking product {E4E29011-A2D3-4C1F-9355-52CF2A45044B}
MSI (s) (EC:60) [16:00:19:507]: SOURCEMGMT: Media is enabled for product.
MSI (s) (EC:60) [16:00:19:507]: SOURCEMGMT: Attempting to use LastUsedSource from source list.
MSI (s) (EC:60) [16:00:19:507]: SOURCEMGMT: Processing net source list.
MSI (s) (EC:60) [16:00:19:507]: Note: 1: 1402 2: UNKNOWN\Net 3: 2
MSI (s) (EC:60) [16:00:19:507]: Note: 1: 1706 2: -2147483647 3: Exchange2010-KB2743248-x64-EN.MSP
MSI (s) (EC:60) [16:00:19:507]: SOURCEMGMT: Processing media source list.
MSI (s) (EC:60) [16:00:19:570]: SOURCEMGMT: Resolved source to: 'Exchange2010-KB2743248-x64-EN.MSP'
MSI (s) (EC:60) [16:00:19:570]: Note: 1: 1314 2: Exchange2010-KB2743248-x64-EN.MSP
MSI (s) (EC:60) [16:00:19:570]: Unable to create a temp copy of patch 'Exchange2010-KB2743248-x64-EN.MSP'.
MSI (s) (EC:60) [16:00:19:570]: Searching provided command line patches for patch code {E4E29011-A2D3-4C1F-9355-52CF2A45044B}
MSI (s) (EC:60) [16:00:19:570]: Could not find source for missing patch {E4E29011-A2D3-4C1F-9355-52CF2A45044B} -- orphaning this patch
MSI (s) (EC:60) [16:00:19:570]: Opening existing patch 'C:\Windows\Installer\6af3f.msp'.
MSI (s) (EC:60) [16:00:19:570]: Note: 1: 2203 2: C:\Windows\Installer\6af3f.msp 3: -2147287038
MSI (s) (EC:60) [16:00:19:570]: Couldn't find local patch 'C:\Windows\Installer\6af3f.msp'. Looking for it at its source.
MSI (s) (EC:60) [16:00:19:570]: Resolving Patch source.
MSI (s) (EC:60) [16:00:19:570]: User policy value 'SearchOrder' is 'nmu'
MSI (s) (EC:60) [16:00:19:570]: SOURCEMGMT: Media enabled only if package is safe.
MSI (s) (EC:60) [16:00:19:570]: SOURCEMGMT: Looking for sourcelist for product {12FE12E1-BE60-4A10-85E5-4A83A3FB7F50}
MSI (s) (EC:60) [16:00:19:570]: SOURCEMGMT: Adding {12FE12E1-BE60-4A10-85E5-4A83A3FB7F50}; to potential sourcelist list (pcode;disk;relpath).
MSI (s) (EC:60) [16:00:19:570]: SOURCEMGMT: Now checking product {12FE12E1-BE60-4A10-85E5-4A83A3FB7F50}
MSI (s) (EC:60) [16:00:19:570]: SOURCEMGMT: Media is enabled for product.
MSI (s) (EC:60) [16:00:19:570]: SOURCEMGMT: Attempting to use LastUsedSource from source list.
MSI (s) (EC:60) [16:00:19:570]: SOURCEMGMT: Processing net source list.
MSI (s) (EC:60) [16:00:19:570]: Note: 1: 1402 2: UNKNOWN\Net 3: 2
MSI (s) (EC:60) [16:00:19:570]: Note: 1: 1706 2: -2147483647 3: Exchange2010-KB2787763-x64-EN.MSP
MSI (s) (EC:60) [16:00:19:570]: SOURCEMGMT: Processing media source list.
MSI (s) (EC:60) [16:00:19:632]: SOURCEMGMT: Resolved source to: 'Exchange2010-KB2787763-x64-EN.MSP'
MSI (s) (EC:60) [16:00:19:632]: Note: 1: 1314 2: Exchange2010-KB2787763-x64-EN.MSP
MSI (s) (EC:60) [16:00:19:632]: Unable to create a temp copy of patch 'Exchange2010-KB2787763-x64-EN.MSP'.
MSI (s) (EC:60) [16:00:19:632]: Searching provided command line patches for patch code {12FE12E1-BE60-4A10-85E5-4A83A3FB7F50}
MSI (s) (EC:60) [16:00:19:632]: Could not find source for missing patch {12FE12E1-BE60-4A10-85E5-4A83A3FB7F50} -- orphaning this patch
MSI (s) (EC:60) [16:00:19:632]: SequencePatches starts. Product code: {4934D1EA-BE46-48B1-8847-F1AF20E892C1}, Product version: 14.1.218.15, Upgrade code: {A4A259AB-A77F-4039-832A-27B431DDFFEA}, Product language 1033
MSI (s) (EC:60) [16:00:19:632]: SequencePatches returns success.
MSI (s) (EC:60) [16:00:19:632]: Final Patch Application Order:
MSI (s) (EC:60) [16:00:19:632]: Other Patches:
MSI (s) (EC:60) [16:00:19:632]: Internal Exception during install operation: 0xc0000005 at 0x000007FEFE1635E1.
MSI (s) (EC:60) [16:00:19:632]: WER report disabled for silent install.
MSI (s) (EC:60) [16:00:19:632]: Internal MSI error. Installer terminated prematurely.
MSI (s) (EC:60) [16:00:19:632]: MainEngineThread is returning 1603
MSI (s) (EC:A8) [16:00:19:632]: No System Restore sequence number for this installation.
MSI (s) (EC:A8) [16:00:19:632]: User policy value 'DisableRollback' is 0
MSI (s) (EC:A8) [16:00:19:632]: Machine policy value 'DisableRollback' is 0
MSI (s) (EC:A8) [16:00:19:632]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (EC:A8) [16:00:19:632]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (EC:A8) [16:00:19:632]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (EC:A8) [16:00:19:632]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2
MSI (s) (EC:A8) [16:00:19:632]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2
MSI (s) (EC:A8) [16:00:19:632]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (s) (EC:A8) [16:00:19:632]: Restoring environment variables
MSI (c) (98:B4) [16:00:19:632]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (98:B4) [16:00:19:632]: MainEngineThread is returning 1603
=== Verbose logging stopped: 25/05/2015 16:00:19 ===